Cookie Policy
Cookies are small text files placed on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.
Similar technologies include local storage, session storage and pixel tags, which work in a similar way. For simplicity, we refer to all of these as „cookies” in this policy.
Cookies can be:
- Session cookies — temporary cookies deleted when you close your browser
- Persistent cookies — cookies that remain on your device for a set period or until you delete them
- First-party cookies — set directly by iSoftGlass
- Third-party cookies — set by external services we use (e.g. Google Analytics)
We use cookies to:
- Keep you signed in to the application during your session
- Remember your language preference across visits
- Understand how visitors navigate our website and application
- Measure the effectiveness of our marketing campaigns
- Improve the performance and usability of the platform
- Detect and prevent security threats and fraud
Strictly Necessary — These cookies are essential for the website and application to function. They cannot be disabled without breaking core functionality. No consent is required for these cookies under EU ePrivacy rules.
Analytics & Performance — These cookies help us understand how users interact with our website — which pages are most visited, how long users spend on a page, and where they come from. This data is aggregated and anonymous. Your consent is required.
Preference / Functional — These cookies remember your choices (such as your selected language) to provide a more personalized experience. Your consent is required.
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| isoftglass_session | Maintains the user’s authenticated session in the application | Session | |
| isoftglass-lang | Stores the user’s preferred language selection | 1 year | |
| csrf_token | Security token to prevent cross-site request forgery (CSRF) attacks | Session | |
| cookie_consent | Records the user’s cookie consent choices | 12 months | |
| _ga | Google Analytics 4 — distinguishes unique users (anonymized) | 13 months | |
| _ga_* | Google Analytics 4 — maintains session state | 13 months |
Some cookies on our website are set by third-party services. These services have their own privacy and cookie policies:
- Google Analytics 4 (Google LLC) — website traffic analysis. IP addresses are anonymized. Google Privacy Policy
- Google Fonts — web fonts loaded from Google servers. May log your IP address. Google Privacy Policy
We do not use advertising or social media tracking cookies. We do not share cookie data with advertising networks.
When you first visit our website, a cookie banner will ask for your consent for non-essential cookies. You can:
- Accept all — enables all categories of cookies
- Accept necessary only — only strictly necessary cookies are placed
- Manage preferences — choose which categories to enable individually
You can change your consent preferences at any time by clicking the „Cookie Settings” link in the website footer.
Browser controls: You can also manage, block or delete cookies through your browser settings:
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices. The date of the last update is shown at the top of this page. We will notify you of significant changes through a notice on our website or by email.
If you have any questions about our use of cookies or this policy, please contact us: